Privacy Policy — Turqiz AI Ecosystem & Extensions
Last Updated: August 2, 2026
📌 Executive Summary
Turqiz AI provides an all-in-one Artificial Intelligence platform encompassing customer relationship management (CRM), email marketing (Mail Center), billing and payment processing (Turqiz Pay), chatbot automations (WhatsApp & Telegram), the Ruby AI web dashboard, and the official Ruby AI — עוזרת דיגיטלית Chrome Extension. We are strictly committed to user privacy, end-to-end security, transparent data practices, and we never sell user data.
1. Scope & Ecosystem Overview
This Privacy Policy governs all websites, web applications, dashboards, API services, and browser extensions operated by Turqiz AI, including:
- Main Website: https://turqizai.com
- Ruby AI Web App & Dashboard: https://ruby.turqizai.com
- Official Chrome Extension: Ruby AI — עוזרת דיגיטלית (Item ID:
mepojlhghibnhkagpokpekpabohniebi) - Turqiz CRM, Mail Center, Turqiz Pay, and WhatsApp / Telegram Automations.
2. Data Collection & Processing Across Services
A. User Accounts & CRM
We collect basic profile details (name, email address, organization name, and authentication tokens) to verify user identity, manage account access, and deliver service features.
B. Mail Center & Communications
Subscriber lists and email campaigns are stored securely and encrypted. Delivery logs and open/click metrics are gathered solely for statistical reporting and campaign performance optimization.
C. Billing & Payments (Turqiz Pay)
All financial transactions are processed securely by PCI-DSS compliant third-party payment gateways (including CardCom, Paddle, and PayPal). Full credit card numbers are never stored on Turqiz AI servers.
D. Automations & Messaging Gateways
Messages processed through WhatsApp and Telegram integration flows are analyzed in real time to generate automated responses according to user-defined workflows. Message contents are not used to train public AI models without permission.
3. Chrome Extension Disclosures — Ruby AI
Our official Google Chrome Extension (Ruby AI — עוזרת דיגיטלית, Item ID: mepojlhghibnhkagpokpekpabohniebi) brings a powerful AI side panel assistant directly into your browser. We strictly comply with the Chrome Web Store Developer Program Policies & Prominent Disclosure Requirements:
- Permissions Requested & Used:
activeTab,storage,scripting, andsidePanel. - Active Tab Access & Purpose: Web page content from the active tab is accessed strictly when the user explicitly triggers an action (e.g. clicking "Summarize page", "Translate", or asking a question in the side panel). Data is processed dynamically in real time to fulfill the request.
- No Passive Browsing Tracking: The extension does NOT passively monitor, record, collect, or store your browsing history, visited URLs, or background network traffic.
- No Data Sale or Transfer: Personal user data is NEVER sold, rented, leased, or transferred to third parties, data brokers, or advertising networks.
- Secure Local Storage: User authentication tokens, interface preferences, and state are stored locally inside the browser using
chrome.storage.local.
4. Data Security & Storage Standard
We implement industry-standard technical and organizational security measures, including SSL/TLS encryption for all network traffic (HTTPS), AES encryption for sensitive data at rest, and strict access controls restricted on a need-to-know basis.
5. User Rights & Data Removal
Every user of Turqiz AI and Ruby AI has the right to:
- Review the personal data held about their account.
- Request correction or update of inaccurate information.
- Request complete deletion of their account and associated data ("Right to be Forgotten").
To exercise any of these rights or request data removal, please contact our Data Protection team at support@turqizai.com.
6. Contact Information
For any questions, concerns, or privacy inquiries regarding Turqiz AI or Ruby AI, please reach out to us: